Consistently backing up, but suddenly the back ups are failing. The second interesting comparison is between the my passport and the lacie porsche design mobile drive. Wd my book 4tb external usb crashed techspot forums. Jan 20, 2020 wd my passport 1tb external hard drive is suddenly very slow i have a three years old wd my passport 1tb external hard drive which has been used as a backup drive. The drive is not powering up western digital my book. With space to keep virtually everything, the my cloud pro series offers your creative team the network storage to edit, save and share production files from anywhere with an internet connection.
Wd my book essential drive not recognized on my mac. Western digital my book for mac user manual pdf download. Anyways, when i connected my wd my book that has worked flawlessly on my macbook, and it has a bunch of videos and pictures stored it doesnt open automatically and when i looked under file explorer its not listed on the left side either. The seagate backup plus, though being based on the same internal drive as the lacie porsche. It turns out that most of the time, mac doesnt recognize external hard drives, usb flash drives, pen drives, sd cards, etc. Password protection the my book drives builtin 256bit aes hardware encryption with wd security tools helps keep your content private and safe. Wd my book 2tb shows up in device manager but doesnt open. Doing so will cause the manual update to fail and can corrupt the system. How to fix external drive blinking but not detectable issue.
Sep 26, 2016 wd my book external drive not working posted in external hardware. The drive itself could have failed, the partition on the drive may be damaged, the data cable may no longer be good, or the drive may no longer be getting enough power to fully spin up. My laptop stopped recognizing wd passport with a letter drive in explorer. Western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. In our data recovery lab, we had to find some way to get the hard drives to work in a real wd mybook duo enclosure, because it was the only way to decrypt the data. Press and hold or rightclick the usb external hard drive with the issue, and select uninstall. Modifying the registry is another great approach to fix the issue. If you have a wd mycloud or mybook live nas, you can connect to it via ftp to transfer files much faster than the normal windows explorer network transfer. Apple may provide or recommend responses as a possible solution based on the information provided. Wd does not have further software or firmware updates, either for its utility programs or for the 3 tb my passport ultra. Wd 2tb my book for mac desktop external hard drive usb 3. Connect the wd my passport hard drive to another mac computer or windows pc, which will find out if it is the incompatible file system of the drive that makes this wd my passport hard drive undetectable.
Dualdrive performance equipped with two wd red hdds, my book duo gives you massive capacity with twice the speed. Western digital s mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Equipped with wd backup software for windows and apple time machine compatibility for mac, the my book desktop hard drive can back up your photos, videos, music, and documents. Aug 29, 2017 if you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. I also cant see it on my computer with a different cable and power source they work fine for my own my book. I said i didnt care about the warranty, just the data, so he said just to remove the drive and buy a sata cable to reconnect and obtain the data that way.
There is no usb device acknowledgement of new device found. How to solve my wd hard drive not recognized in windows 10. Dec 16, 2016 if you have a wd mycloud or mybook live nas, you can connect to it via ftp to transfer files much faster than the normal windows explorer network transfer. When i tried to put together the replaced device now it wont detect it and what is even worse i. The drive became extremely slow, especially when i was trying to transfer data from my computer or open files on the drive. Using win 10 on new ssd, wd my book backup sw does not work. Doing so may cause the device to malfunction or unable to boot. Ive only had it for a couple months and now its not showing up on my macbook pro. Wd my passport 1tb external hard drive is suddenly very slow i have a three years old wd my passport 1tb external hard drive which has been used as a backup drive. It used to be read on my macbook pro but for no reason it just doesnt show up anywhere, not even on disk utility. Also, when plugged in at boot up, it stopsfreezes computer from completing.
Raid0 mode provides superfast performance with up to 360mbs2 sequential read speeds using the usb typec port. There could be a few reasons why the drive is not showing up in finder, or the mac desktop. Wd external drive automatically unmounts ask different. For mac, go to the applemenu and select software update.
Note connecting your usb external hard drive into a. If the wd will mount in disk utility, reformat erase it. Then, you can restart computer to see whether the wd hard drive is recognized by windows 10. Hi guys, i have western digital external hdd 2 tb green that seems to have stopped working. I checked disk utility to see if it shows up there and it doesnt. Fix wd external hard drive not workingrecognizedshowing up. Problem with wd mybook on my mac apple macos neowin.
Since a good connection is a basic condition for secondary hard drives working on the mac, we need to try these things step by step. My passport wd drive not showing on my macbook but shows on others. I have my book duo wdbfbe0160jbknesn and had this issue on high siera on macbook pro and now i see the same issue on imac on mac os mojave. This will start the installation process for the backup software. Ive downloaded wd disk utilities and this cant repair the disk. Once system operational and plugged in, it appears in device manager. I bought a raspberry pi with the intention of using it to play movies stored on my nas, as well as browsing the web, so i will be using raspbian.
The drives are configured by default as a raid 0, which gives. It is formatted ext4 which is a linux filesystem the os. Ive tried accessing the disk through imac disk utilities but its now not showing up. Apr 21, 2007 i have a western digital hd with a mac mini. For windows, go to the start menu and select windows update. Hey, im having problems with my 1 tb wd my book essential drive external usb hdd. Wd backup sw could not find device repeatedly, even w tech support. What happens is i plug in my drive to power and the drive starts spinning up. Jul 17, 2012 i have a 2tb wd my passport for mac and it is not showing up on my mac book pro, running mac os high sierra ver 10. By combining drive performance, you get up transfer speeds up to 324mbs, so you can transfer a full hd video, or your entire media collection, with ease. Compatible with both mac and pc, youre able to protect your content regardless of os. My passport wd drive not showing on my ma apple community.
After the hard drive is uninstalled, unplug the usb cable. Some wd drives have had firmware in them in the past that was incompatible with macs. After calling the tech support, they were really helpful in solving my problem with. Wd my book essential not being recognized in windows 10. Western digital mybook drive lock encryption failure and. The external storage device is also affordable, and allows you to. This site contains user submitted content, comments and opinions and is for informational purposes only. For no reason whatsoever my macbook pro wont show my wd external hd. Mybook live not responding my book live wd community. The good the wd my book duo has plenty of storage space, fast performance, hardware raid, and a builtin twoport usb 3. But when i plug the wd drive into one of my usb slots, the disk does not mount. Wd passport for mac is no longer working uninstall any wd software on your mac. Ive tried to check though the forum for a solution without much luck.
If your product is not listed above, please visit the product page. Western digital my book 8tb and my passport 4tb external hdds. But if i try to mount it as a secondary disk, it refuses to. Jan 15, 2017 i also use the wd data lifeguard diagnostics, told me have some bad sector, so i fix them, unplug and plug the usb and same error, wont load, sometimes wont even appear or the computer tells me need to format, i click on format dont want to erased and tells me the wd my book is not connect it. A usb typec port with all cables included makes it universally compatible supports. Wd uses a pair of caviar green drive mechanisms in the my book thunderbolt duo. May, 2019 i have my book duo wdbfbe0160jbknesn and had this issue on high siera on macbook pro and now i see the same issue on imac on mac os mojave. Wd my book external drive not working posted in external hardware. I need it formatted in jbod, but whenever i do so, the drive mounts for about 3 seconds and automatically ejects itself.
If it is, right click wd hard drive, choose properties and click update driver under driver tab or click on uninstall. When i tried to put together the replaced device now it wont detect it and what is even worse i dont hear the motor of the drive. My nas is a western digital mybooklive on my home network. If you are using the manual update method, do not rename the firmware file. The light comes on and there are soft noises from within, but when i connect to my laptop, the drive is not recognized. There are a few things you should be aware of if youre going to attempt your own recovery of a wd my cloud with a red light. Then, in abt 2h, i shut down my book live duo actually i supposed that both my book and. Wd 12tb my book duo desktop raid external hard drive usb 3. The wd my passport for mac is not showing up in finder nor in disk utility. Before updating to the latest firmware, it is recommended that youve installed the latest updates and service pack on your computer.
Doubleclick the my book icon, and then doubleclick the. My computer does not even detect the drive or if it does it only shows empty folders. West digital hard drives, such as wd my passport for mac, wd elements, or wd easystore, are trusted by a large number of users to store the massive amounts of photos, videos, and. Mac doesnt recognize external hard drive, how to fix. I have asked wd for more detailed electrical specifications the phone agent suggested that the issue might be that the surface book usb 3. The my book duo drive has massive capacity for storing photos, videos, documents and music. Still no mybook on the routers list of devices, and the wd discovery software isnt finding anything. For mac computers, go to the apple menu and select software update. Even though the hard drive encryption looked somewhat like smartware, it was its own beast. The wd 6tb my book desktop contains a wd60ezrz drive a western digital blue, 3. Mar 14, 2011 western digitals mybook drives are very convenient and popular storage options, but if the drive stops working then you might have success by giving it a quick love tap. Page 30 my book live duo user manual launching the wd smartware software after installation use one of the following options for the wd smartware software once you have installed it. My book wont power up western digital my book ifixit. My book for mac suddenly stopped working wd community.
How to fix a slow wd external hard drive without losing. Western digitals latest designs, like the new my book duo, are a long way from those origins. Wait for 1 minute and then reconnect the usb cable. I tried buying another one to replace the usb board and still no luck. The my book duo drive is desktop raid storage with massive capacity ideal for storing photos, videos, documents and music. Western digital 1tb external hard drive not recognized by pc. If i leave the drive formatted in raid everything works just fine. Wd my book external drive not working external hardware. Western digital 1tb external hard drive not recognized by. Wd my cloud solid red light on data medics recovery. Fix wd my passport for mac not showing upnot working on mac. In open air, spin and seek noise seems to be better than a nowneighbouring seagate drive, appearing to be very similar to some of my older wd green drives which i think these newer blue drives have largely. Seagate backup plus hub 4tb external hard drive desktop hdd usb 3.
Heres some more info it doesnt show up in my computer or disk management however. Tips for getting started with the wd my book backup drive. My book wd duo raid drive config error apple community. Some of the newer enclosures are not fully mac compatible, like the seagate expansion enclosure, so make sure it will work with mac before buying. Hello, i have a mybook live thats about a year and a half old.
Information on time machine is saying the disk is read only. Then i found that this way is not effective as the speed is low abt 1. User manual using the device with a mac the my book duo device drives are formatted as single ntfs partitions for compatibility with updated windows operating systems. Raid0 mode provides superfast performance with up to 360mbs1 sequential read speeds using the usb typec port. In the last month it has stopped showing up on the desk top when plugged in and read more. I have a wd 1tb external hard drive, supposed new without documentation. You may have to reformat the drive on a windows machine if it wont mount in disk utility, though. The device was listed as working properly in device manager. After computer wakes up i see multiple, two or three my book drives in finder, if i click on a right one i able to navigate in drive and open files. If you dont see the wd apps setup, look for a folder called wd apps for windows, if you are using windows or wd apps for mac if you are using os x to find the application installer for your operating system. Sometimes, after the mybook is not used for a while, it will shut down, to the point that, only unplugging both the firewire and power to the mybook will restart it. Switch to raid1 configuration for redundancy and to mirror data on the wd red drives inside. Apr 05, 2017 been using my book for mac for about 2 years without any problem.
Click disk drives and check if there is a yellow exclamation mark with wd hard drive disk device. The drive does not show in the device manager or through my computer. It powers up normally and i see the light on the hd, it reads on other macbook pros and it even gets read by my lg smart tv. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. Disk drive format your my book essential drive is preformatted as a single ntfs partition for compatibility with all updated windows operating systems. Follow the tutorial in this article to fix the issue and recover lost data from not showing up not working wd hdd without data loss. I connected the newly purchased my book live duo to the network thru ethernet cable. This dualdrive device features blazingfast transfer speeds, encrypted. And with all photos, videos and files organized in one place, your team has all it needs to streamline its. Wd mybook thunderbolt duo stop working af apple community. Wd smartware icon in the windows system tray, left or rightclick the wd quick view icon to display the main menu, and then select wd smartware. Western digital my book duo user manual pdf download.
Reboot your mac computer to see if your wd my passport drive is not showing up in disk utilityfinder or not. If you have a network problem, forget admin password, or are unable to access you wd my cloud, a hard reset could solve your problem. Sep 02, 2014 hi, my first post here i really need some help i purchased a new wd my book 4tb and have all my videos and pictures on this drive i have always disconnected the drive properly but tonight when i. Wd my book hw recognized by cpu, could manually copy files, but unable to do full backup.
Basically time machine disks need to be the right format and i am not sure how easy it will be with the raid. I visited my computer where the disks at least show up in the list. Its configured to use dhcp, and does not have a usernamepassword set up. The system on that box which creates the raid needs to be tm compatible and wd is not specifying it. I connected my book to my book live duo via usb port to upload some files from my book to my book live duo. But if i click on a wrong one finder hangs and not responding. Western digital mybook hard drive shutting down periodically. I think it should be possible on macmounted soft raided drives, but on external box. However when i opened device manager it was listed under disk drives and wd drive management devices. Windows 10 doesnt recognize wd my passport drive as it. Oct 30, 2015 wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Hi folks, a friend of mine has given me his my book to test for him.
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